Returns Policy

Hassle Free Return Policy

We strive to offer convenient online shopping and accept returns within 60 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs and return shipping costs. Whatever the reason, we want to you be happy with your purchase and not be stuck with an item you cannot use or that you do not want.

• Some items carry a restocking fee which will be deducted from your refund should you wish to make a return. Please refer to the product page to view the corresponding manufacturer's restocking fee (if any).
• Once an order has shipped, it cannot be canceled. If you refuse an order at time of delivery, round-trip shipping costs will be deducted from your refund.

The following items are not eligible for returns

• Custom orders including items that are made to order or any item labeled "non-returnable" on the product page
• Items that have been assembled, modified, or used in any way.
• Items that are not in resalable condition.
• Items that are not returned in the original box with sufficient packaging materials to protect that contents.

What If My Order Arrives Damaged or Missing Parts

While our products are well packaged to prevent damage during transit, accidents do happen. If you receive a damaged or defective item or the order is missing something, contact us and we will gladly replace the item.

Items Delivered By Small package Carriers
For items damaged in transit and delivered by UPS, FedEx, or USPS, please contact our customer service team within 2 business days of delivery. We will then file a claim on your behalf with the carrier. This process can take up to 10 business days and you must keep all of the original packaging as the carrier may require an inspection in order to honor the claim.


===Items Delivered by Truck Freight==
If your order shipped by Truck Freight, please note the important instructions below.